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Baie Catalyst Group
Privacy and trust

Privacy Policy for Baie Catalyst Group

This policy explains what information we collect, why we use it, and the steps we take to protect it when you contact or work with Baie Catalyst Group.

Discuss a privacy question
01 Clear collection purposes
02 Access request paths
30d Response planning window
24/7 Concern reporting access
Read it in layers

What this policy covers

Start with the summary, then review the detailed rules that apply to site visits, enquiries, and consulting work.

01

Site visitors

The information created when you browse or send a message.

  • Contact details you choose to share
  • Device and browser information
  • Pages viewed and referral source
02

Clients

The records needed to plan, deliver, and manage consulting work.

  • Project contacts and business details
  • Briefs, notes, and agreed deliverables
  • Invoices and service correspondence
03

Your choices

The practical ways to ask about, correct, or limit information use.

  • Request access to personal information
  • Ask for corrections or clarification
  • Raise a concern with our team
3 Core use purposes
1:1 Request communication
0 Unrelated commercial uses

Information should have a reason.

Baie Catalyst Group collects information that supports a clear business need, such as replying to an enquiry, preparing a proposal, delivering agreed consulting work, or maintaining accurate records.

We review the information we hold against that purpose. When a record is no longer needed, we handle it according to our retention practices and applicable requirements.

  • PurposeUse information for the reason it was collected.
  • ProtectionLimit access to people who need it.
  • ControlMake questions and requests easy to raise.
  • ClarityExplain changes in plain, direct language.
04 Rights to consider
02 Ways to reach us
100% Plain-language policy
Our working standard

The policy in practice

These short statements capture how we approach personal information during ordinary business work.

“You should know why we ask for information before you decide to share it.”
Collection principle
“Access is kept practical and limited to the people responsible for the work.”
Access principle
“A direct question receives a direct response from our team.”
Accountability principle
Detailed policy

Information we may collect

Depending on how you interact with Baie Catalyst Group, we may collect your name, business name, role, email address, telephone number, project information, and the contents of your correspondence. Our website may also receive technical details such as browser type, device type, approximate location, and pages visited.

How we use information

We use personal information to respond to requests, assess a potential engagement, deliver consulting services, manage project communication, issue records related to services, maintain website security, and meet legal or professional obligations. We do not use information for a different purpose without a suitable legal basis or clear notice.

Service providers and sharing

We may share limited information with service providers that support business operations, such as hosting, email, scheduling, accounting, or security services. These providers receive only the information needed for their assigned task and are expected to protect it. We do not sell personal information.

Cookies and technical information

Our website may use essential technical tools to keep pages working and understand general site activity. Where a tool requires your choice, we will provide the appropriate notice and controls. You can also adjust cookie settings through your browser.

Retention and protection

We keep information only as long as it supports the stated purpose, an active client relationship, a legitimate business record, or a legal requirement. We use reasonable administrative, technical, and physical safeguards. No online system can promise absolute security, so please avoid sending sensitive information through an ordinary contact form.

Your requests

You may contact us to ask what personal information we hold, request a correction, ask about how it is used, or raise a privacy concern. We may need to confirm your identity before responding. Please send requests to [email protected].

Policy changes

We may update this policy when our practices, services, or legal obligations change. The current version will be published on this page. Please review it before sending new information through the website.

Questions about your information

Ask our team directly.

Send a short note. Include the type of request and the best way to reach you.

Privacy contact

Use these details for access requests, corrections, or concerns about information handled by Baie Catalyst Group.

[email protected]
Rue Saint-Laurent
Lévis, Quebec, Canada
01 Contact point
02 Request types
CA Operating region